29 maart 2006

My experiences with this course blog

On the occasion of a workshop about the added value of ICT in the learning process, I discussed this course blog. I would like to share the conclusions with you:


  • Try to stick to a limited time frame: it keeps the work load (relatively) manageable;
  • There is a clear relationship between the lectures (the so-called contact hours) and the comments on this blog; the more I referred to this blog during lecture, the more students posted a comment;
  • This blog resulted in a gradual gathering of course material, which I considered a convenient way for both me and my students: the students were also able to control (part of) the course contents.

And what about the added value? Well, as far as I'm concerned, the most important added value could be found in the fact that this is a different didactic format. As you are aware, the mixture of different formats is a very important didactic issue.

If you happen to have all sorts of added value to this post, please feel free to add in the comments section (Note: Your reaction doesn't need to be in English; most readers of this blog understand Dutch and German as well).

20 februari 2006

Intercultural communication in Iraq

Though the Intercultural Communication course has been finished, I’ve decided to keep on posting on intercultural matters from time to time. We are living in thrilling times, when it comes to intercultural communication. This has been made clear over and over again (cf. the last few weeks) and it hit me again this morning when I heard an interview with an Iraqi on the Flemish radio.

In plain English the man was talking about the introduction of democracy in Iraq. He was truly disappointed in the way Westerners (and most of all: Americans) had introduced the (Western) democratic principles in Iraq. Iraq, a former leading country in the Middle East, was sentenced to a secondary role, according to the interviewee. Especially over the last few years (since the breakdown of Saddam’s ancient régime) the position of Iraq has been weakened, due to Western (American) interference, the man said.

This is all a matter of intercultural differences, he added. He gave a brilliant example to illustrate the differences in communication between Western and Iraqi people: “If I would tell you that you have a beautiful wife, you will probably take it as a compliment. If you would tell me that I have a beautiful wife, I will feel offended and start fighting.”

11 februari 2006

Intercultural alert: religion

I would like to point out a few facts that hit me over the last few weeks.

Fact 1: I watched a late night talk show on the Flemish television, where an actor played the role of a priest, complaining about why people don’t go church anymore. It was clear that the actor was laughing at the (catholic) church. Result: no official reaction from the church.

Fact 2: I watched a hilarious Flemish comedy series on DVD. One of the sections is called: Cooking with Jesus. In a nutshell: Jesus does the cooking, is very bad at it, but gets in touch with the hereafter “for a small miracle”. Result: no official reaction from the church; some Christians felt offended, though.

Fact 3: Some time ago, a Danish newspaper published a series of twelve cartoons of the Muslim prophet Mohammed. Result: incident between Denmark and the Muslim world as a result of that publication. Danish products are being replaced by local alternatives in Saudi-Arabia.

These three facts (1 and 2 as opposed to 3) clearly show the way people are thinking about and dealing with religion. It’s not just a who-is-right and who-is-wrong case. But the least you can say is that the incident shows that in our global society we definitely have to take care of intercultural differences when it comes to dealing with humour and religion.

09 januari 2006

Upcoming exams

First things first: happy new year to all of you. May health and intercultural experiences may be your advantages for 2006!

I promised to post something about the upcoming exams. Here we go.

Your final result will be covered by three parts:
- Integration task
- Group discussion (exam)
- Short written essay (exam), with the stress on short...

For the exact division of the marks, I would like to refer to your curriculum brochure.

21 december 2005

The Greatest Belgian (2)

According to the French speaking community of Belgium, the Greatest Belgian of all time is Jacques Brel. Actually, he was of Flemish origin, singing in French, living in Brussels.

I wonder whether Brel is really better known abroad than the Flemish Greatest Belgian. Since he performed in France and in most of the French speaking world, I guess the answer will be yes. By the way, Father Damian was third.

20 december 2005

Bye, bye, international students!

Yesterday, we held a reception for the international students who took the international semester on Digital Business Management. In a moving closing speech, Zdravka could easily convince the audience that this has been a wonderful experience. Not only did the students learn quite a lot (often in an other way than would be the case in their home faculties), but the international students will also be friends for life.

I can only confirm these words. It was not only a nice experience for the students, we - on the teaching side - have learned a lot too. What I learned most from the international students, was their eagerness to communicate. Compared with the coyness of our students, it was nothing more or less than an intercultural clash... Hope our (Belgian) students learned from that for their future lives. It really was a wonderful intercultural experience.

Have a nice trip home and many thanks to: Bernardo, Ricardo, Catia, Joana, Joao from Portugal, Risto, Zdravka, Elena, Suzanna from Macedonia, Ramon from Spain, and Istvan from Hungary (hope I didn't forget anyone...). And why not: see you (somewhere, some time)!

12 december 2005

Integration: Egypt

What I liked most about the Egypt document were the last two paragraphs: the ones on tradition and moral codes. The rest of the information is fine when it comes to length. Try to elaborate the last part a bit. Especially the religious limits and the moral codes (e.g. difference between men and women in a Muslim country) need some more explanation.

Don't forget to include a list of references (URL's and/or books)!

08 december 2005

Lecture 10: Intercultural Communication and Ethics

Feeling better after Monday's "breakdown". Thanks for asking...

The world is a stage filled with actors and actresses, but they come from different cultures and they need to coordinate their scripts and actions in order to accomplish their collective purposes (according to William Shakespeare).

Three key ethical dilemmas:
"When in Rome, do as the Romans do."
- To what extent must individuals adapt their culture?
- Respect, but what is possible and reasonable will vary, also depending on circumstances.
- Sometimes: difficult for people to change their behaviours to match cultural patterns that contradict their own beliefs and values.
- Question: how far would you go?

Are cultural values relative or universal?
- Every culture has its own set of values. Do you agree?
- Two values (David Kale) that transcend all cultures:
o maintain human dignity in all circumstances
o world at peace

Do the ends justify the means?
- Should all intercultural contacts be encouraged? Are the outcomes of intercultural contacts always positive? Are all circumstances appropriate for intercultural contact?
- e.g. Tourism: tourists may consume natural resources at a greater rate than they can be replaced.
- Intercultural contact could severely affect culture and even change it. (e.g. locals had to move in Bali for tourism)
- As an ethical intercultural communicator, some of the following questions must be confronted:
o Is it ethical to go to another country, for whatever reason?
o Should intercultural contacts be encouraged for those who speak no language but their own?
o Should those who are prejudiced seek out intercultural contacts?
o Is it ethical to send missionaries to other countries?
o At what cost would you help people (medical assistance)

Ethical communicators should do the following:
- Address people of other cultures with the same respect that they would like to receive themselves.
- Try to describe the world as they perceive it as accurately as possible.
- Encourage people of other cultures to express themselves in their unique natures.
- Strive for identification with people of other cultures.

Impact of national and international events on intercultural communication
cf. 9/11
cf. Tsunami (26 Dec 2004)

- What does my culture and nation represent to others?
- What are my culture's values, norms, social practices and beliefs?
- What is my relationship with other cultures and economies in the world?
- To what extent should I trust people who seem different from me?

Forces that pull us together and apart
Economic interdependence
- globalisation (cf. French: against all English words)
- alternative globalisation

Rapid communication systems
- internet: cf. Tsunami-blogs
- cf. blogs influencing Spanish politics (11 March 2004 attacks)

Conclusions
- Pluralism is the reality
- This is a new situation, so: between hope and concern, between optimism and pessimism

Additional emblem for Red Cross

I heard in the news this morning something that is nothing less than an intercultural discussion:
So far, Israel (among others) could not join the International Red Cross and Red Crescent Movement, because no appropriate symbol (i.e. a symbol free from religious or cultural connotations, whatsoever) was available. The solution to this problem is the introduction of a third - new - emblem: a red frame in the shape of a square on edge, on a white background (Source: ICRC press release).

05 december 2005

Integration: Canadian culture

Although Canada has a very interesting past, the group on "Canada" may reduce the historical background a bit. Try to focus more on the last part, which is extremely important for intercultural communication: etiquette. Most of all I liked the checklist included ("What to do in communication with Canadians" + "What to avoid in communication with Canadians"). Very enlightening stuff and a good tip for other groups as well.

Integration: Australian culture

Beneath you find a list of links used by the "Australian" group. They have done far more than that by now. What I particularly like about their work is the fact that they compare overall Belgian culture with Australian culture.
I definitely like their conclusive part, where all particularities about Australian culture are brought up again.
And now, Australian: go for the integration with the other partims!

ð http://oseb79.free.fr/images/Nature,%20animeaux/koala%2001.jpg
ð http://www.sweetmarias.com/map.australia.jpg
ð http://www.artlex.com/ArtLex/t/images/theatr_sydney.opera.lg.jpg
ð http://gc.stud.tue.nl/oz/photos/maps/Australian_Flag.sized.jpg
ð http://gladstone.uoregon.edu/~ldangerm/australia/kangaroos.jpg
ð www.4husa.org/modules/coppermine/albums/userpics/normal_didgeridoo.jpg
ð http://www.nationalgeographic.com/traveler/articles/images/1012outback.jpg
ð http://www.pict.com/tomi/geo/images/ayersrock.jpg
ð http://wikipedia.org
ð http://www.convictcreations.com/culture/
ð http://www.convictcreations.com/research/identity.htm
ð http://www.inmamaskitchen.com/FOOD_IS_ART/places/Ausfoodarticle.html
ð http://www.theepicentre.com/Australia/aufood1.html
ð http://www.amazingaustralia.com.au/foods.htm
ð http://www.immi.gov.au/multicultural/australian/index.htm
ð http://www.macgregoss.qld.edu.au/aussie.htm
ð http://www.vic.liberal.org.au/AbouttheParty/History/hawke&keating.htm#2
ð http://www.derechos.org/human-rights/ocea/
ð www.tai.org.au/Publications_Files/Papers&Sub_Files/Double%20Dividend.pdf

02 december 2005

The Greatest Belgian

According to the Flemings, Father Damian is the Greatest Belgian of all time (link to article in Dutch). For most Flemings it was quite obvious that he would be the chosen one. But the following question remains: do non-Belgians know Father Damian? Do you know what he stands for? Do you know why he deserves to be the Greatest Belgian? Why could he represent Belgian culture?

Christmas traditions all over Europe

Christmas is only a few weeks ahead. I got this link from BBC. Following it, you could learn something about Christmas traditions in Spain, France, Germany and Italy. Interesting stuff, I can assure you. Any X-mas particularities in your culture?

28 november 2005

Lecture 9: Verbal Intercultural Communication (2)

Sapir-Worf Hypothesis (linguistic determinism)

Language determines the way in which people think
  • Language = a prison; once people learn it, they are affected by its particulars;
  • Effective and successful translation between two languages is never possible;
  • So: competent intercultural communication is an elusive goal.

Light version:

  • Language shapes people and the way they think

Sapir-Worf's main focus was on variations in vocabulary and grammar:

  • Variations in vocabulary
    e.g. classical Arabic has 1000s of words for camel;
    e.g. colours: Kamayura (Brazil) have one word for blue and green (parakeet coloured); Dani (West New Guinea) have only two words for colours (dark and light);
    e.g. Some languages have one word to refer to grandparents, others (like Swedish) have four different words
  • Variations in grammar
    e.g. cultural conceptions of time: English (specific point on a linear plane divided into past, present, and future) vs. Hopi (time is an ongoing process, present will never actually arrive, but will always be approaching).
    e.g. respect: English (you) vs. Dutch (informal jij and formal u)
    e.g. pronouns: I (with capital!) vs. Vietnamese (12 words for I), Chinese (10), Japanese (over 100!)

Conclusions:

  • Language definitely shapes and influences our thoughts and behaviour, perhaps more than we are aware of...;
  • Knowing more than one language = broadening your personal view on the world;
  • Of course, there is always non-verbal communication as well...

Lecture 9: Verbal Intercultural Communication

"The limits of my language are the limits of my world." (L. Wittgenstein)

Let's start with a few examples:
Englishman meets American - they will use English
Scandinavian meets Dutchman - they will use English
Englishman / American / Canadian / Australian meets Belgian - they will use English
Is that a fair thing to do from a business point of view?

Interesting features of language:
  • language is learned (so is culture...)
  • some aspects: typical in one language, lack in others (e.g. use of tenses)
  • spoken first, then written; BUT: written language is stronger (Why?)
  • verbal code = phonology + morphology + semantics + syntactics + pragmatics

Interpretation is the key word (// interpreter - cf. also localisation)

We have to look for equivalences between two different languages.

Types of equivalence:

  • vocabulary equivalence: word by word
  • problem: Igbo (Nigeria) has no word for window (they refer to it as opening)
  • idiomatic equivalence
  • problem: "put this tape on the television" (what do you exactly mean?)
  • grammatical-syntactical equivalence: e.g. difference between English and Turkish / Chinese / Finnish
  • experiential equivalence: e.g. if you want to talk about the "television", it means that you either have a television or at least that you know (from experience) what a television is.
  • conceptual equivalence: e.g. snow in Inuktitut is not just snow.

Integration: Iceland

The group of international students working on Iceland have done a nice job so far. The text so far is a nice mixture of general cultural information (e.g. languages spoken in Iceland) and specific information that could be useful when visiting Iceland for business purposes (e.g. names and greetings - using first names). I would like to focus on the less known aspects of Icelandic culture, because knowing them could make the whole difference in negotiations.

Here is their linklist of the group working on Iceland:

References:
http://iceland.is/
http://www.vinnumalastofnun.is/english/work-permits/
http://www.ahus.is/ahus/english/faqs/
http://job.is/atvinnutorg/
http://www.ninukot.is/36.0.html
http://frontpage.simnet.is/multiculturalcouncil/

24 november 2005

What creatures are "Belgians"?

After last week's lecture, a student came to see me. She had an article with her from her local newspaper. The article is about how foreigners look at Belgians. Here is the English summary:

  • Belgians have a mentality of "I don't care";
  • Belgians are independent, but always try to get rid of responsibilities;
  • Germans and French people know that the Belgians are pro-European, but are also afraid of non-European cultures;
  • British people know that Belgians are very proud of their houses;
  • Americans think Belgians are reliable and practical people.

This is not how Belgians see themselves. It's how foreigners see Belgians. Do you agree? Or (being a decent Belgian) don't you care?

21 november 2005

Integration: Indonesian culture

The linklist beneath is on Indonesian culture. With these links you will have a good starting point of getting into this country. I only miss one category (which I liked e.g. with South-Africa): some links on business communication/habits. But maybe these can be retrieved from the other information.

De algemene gegevens Indonesië
http://www.landenweb.com/l.cfm?LandID=179&INDONESIË
http://nl.wikipedia.org/wiki/Jakarta
http://www.indonesie.nl/id/1/908/taal_&_cultuur_indonesie.html
http://www.travelmarker.nl/bestemmingen/azie/indonesie/evenementen/feestdagen.htm
https://owa.howest.be/exchweb/bin/redir.asp?URL=http://statbel.fgov.be/port/cou_as_en.asp

Economische situatie
http://www.diplomatie.be/nl/press/expresstelexArchiveDetail.asp?TEXTID=9447
http://www.diplomatie.be/nl/press/expresstelexArchiveDetail.asp?TEXTID=33073

Demografische gegevens
http://www.antenna.nl/indonet/basisgeg.html
http://www.nidi.knaw.nl/web/html/public/demos/dm02092.html
http://users.skynet.be/zoekheteensop/indonesie.htm
http://nl.wikipedia.org/wiki/Indonesië

Cultuur
Network Indonesia - Culture - History of Indonesia
Explore Indonesia..!! :: The Official Site of Indonesia Culture and Tourism Board
Indonesia WWW Virtual Library
Welcome to My Indonesia
Indonesie Cultuur - Indonesie.nl
WWW-VL History Index. Indonesia
Indonesia.StartTips.com
nederlands-indie.pagina.nl
Mark Moxon, Travel Writer: Indonesia: Indonesian Habits
Dicover Indonesia : Home Page
The Impact of Indonesian culture on Human Resources Management [Archive] - Kaskus - The Largest Indonesian Community
Netherlands, Indonesia, Hybrid of Cultures
indahnesia.com - Indonesia - Country of 230 milion people, 15000 islands and 400 languages - Discover Indonesia Online
Indonesians - Culture - Te Ara Encyclopedia of New Zealand
Network Indonesia - Culture - History of Indonesia
History Page - including background and general information
Indonesia country, cultural and history information

Networking
http://homeusers.brutele.be/kbribxl
http://www.diplomatie.be/jakarta/
http://www.expat.or.id/orgs/belgianluxemburg.html
http://www.bkpm.go.id/en/info.php?mode=baca%26cat=6%26info_id=66

Integration: South African culture

I received a linklist of the "South African group".
I guess you have the most important information to describe the culture. What is very useful for your integration task are the links about South African business etiquette. Try to focus on these, but try not to forget the other aspects, of course...

Culture
http://en.wikipedia.org/wiki/Republic_of_South_Africa
http://www.sa-venues.com/sa_languages_and_culture.htm
http://www.powerofculture.nl/uk/specials/southafrica/
http://www.lonelyplanet.com/worldguide/destinations/africa/south-africa/essential?a=culture
http://www.expatfocus.com/expatriate-south-africa
http://southafricatravel.20m.com/#facts

South Africa Business Etiquette
http://www.executiveplanet.com/business-etiquette/South+Africa.html (Good)
http://www.exportinfo.org/region/countries/southafrica.htm
http://www.crazycolour.com/os/southafrica_02.shtml
http://www.cityguide.travel-guides.com/cities/joh/Business.asp

Network contacts
http://pretoria.usembassy.gov/wwwhfaq.html (Good)

Arts and culture
http://www.info.gov.za/aboutsa/artscult.htm
http://www.southafrica-newyork.net/consulate/arts.htm (Good for Dance, music, religion, …)
Economic
http://www.chi-sa.org.za/articles/ChiSAReport.htm
Zalige economice (NERD) site: (Click to “publications”)
http://www.nerdworld.com/cgi-bin/jump.cgi?397&http://www.safoundation.org.za/
Appearance, communications, culture, Religion
http://www.cyborlink.com/besite/africa.htm
History & People, Location, Geography, & Climate
http://www.geographia.com/south-africa/

Very Good links
http://www.mbendi.co.za/land/af/sa/p0005.htm
http://www.businessculture.com/southafrica/ (Als je een groot budget hebt :D )
South Africa large country study
http://lcweb2.loc.gov/frd/cs/zatoc.html
Elements of Successful Cultural Adaptation and Adjustment
http://aol.countrywatch.com/aol_topic.asp?vCOUNTRY=159&SECTION=APP&TOPIC=CDATA&TYPE=APPEN (Good)
A bit ICT development
http://www.columbia.edu/cu/lweb/indiv/africa/cuvl/SAfrgen.html#IT

Geert Hofstede™ Cultural Dimensions
http://www.geert-hofstede.com/hofstede_south_africa.shtml

Integration: Mexican culture

Although you could say and write a lot on Mexican culture, I would prefer a description that is not too long. What is interesting about Mexican culture is the mixture of Spanish and local history and habits. What exactly is Spanish about it? Where can you find the local things? How is that reflected in business communication?

Good preparatory work, needs a bit more being worked out and a bit more focus on business issues: e.g. why is reliability so important to a Mexican businessman?